Ashley HomeStore in Freehold, NJ Closed now

Reviews about Ashley HomeStore

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  January 22, 2019, by Joe Rodriguez
  We get a call YESTERDAY, saying the table top for our dining room table didn't make it on the truck on time. That's bad enough considering we are having a birthday gathering for 12 people, but a 1/3 of our sectional is missing! When I mentioned it to the delivery crew, they were unaware because it wasn't on their paperwork. We showed them our receipt and they didn't know so we called the 1800 number. After speaking to the rep, he informed us that its out of stock... So when the hell were you going to let us know?! Or were you just going to keep the product and never inform us? So now we're seriously inconvenienced for a double birthday gathering today and, more importantly for Thanksgiving! The earliest the sectional comes back in stock is December 4th. They had about a month figure this out and it seems their initial means of compensation is $75! That's an blatant insult! This is the first time we ever shopped here and very well could be our last if we do not get the situation rectified and quickly!