T-Mobile in Freehold, NJ Open now

Reviews about T-Mobile

• ★ ☆ ☆ ☆ ☆

  March 09, 2019, by ali rotondo
  I'd give zero stars if possible. I came in to ask about a question about when I was eligible to jump on my phone. I waited 15 minutes while a female worker looked at me 3 times while playing on her phone without even acknowledging me. Three other workers helping a single person and another employee playing on his phone while he was transferring files and photos for another customer. Mind you, the customer was walking around the store looking at phone cases. I took it upon myself to ask the worker who was transferring files for the one customer if he could just let me know when I was eligible and he said when he was done with the other customer all while never looking up from his phone. I asked him roughly how much longer he had so I knew if I should run and return something at another store and then come back. Again without looking up from his phone he said maybe half an hour. Very rude and unprofessional. At least look someone in the face when speaking to them. This is the 2nd time I've had a similar bad experience in this store. I thought nothing of the 1st time assuming I came at a bad time. Now I know it's just the store and its nasty employees